ISO 9001: 2008 Certification - 2015
Further enhancing it's commitment to ensuring consistent quality standards, Mahaweli Reach Hotel, Kandy has obtained the ISO 9001:2008 certification.
This internationally recognised certification assists in standardizing processes to ensure effective quality management and thereby to persistently meet customer expectations.
Mahaweli Reach has throughout its history of four decades been committed to delivering service of the highest standard and continuously conducts upgrades of product and processes to keep abreast with the latest trends in the industry.
At the Mahaweli Reach, providing personalized service that anticipates the guest's expectations has always been the objective and it is hoped that with this ISO 9001:2008 certification these high service standards can be continuously upgraded.
Presenting the certification document to Mr. Jayantha Panabokke , Managing Director Mahaweli Reach Hotels PLC was Mr. Shan Nanayakkara - General Manager Bureau Veritas , Sri Lanka whilst Mr. Gayan Balachandra - Asst Manager - Sales & Marketing Bureau Veritas & Mr. Nipuna Kumara - Projects Manager - Systems Halcyon Private Limited , and the staff of Mahaweli Reach Hotel were also present